About us

We believe in empowering charities to succeed and transform digitally. For over 8 years, we have been delivering digital fundraising success and measurable supporter growth to the third sector

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About us

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Big Mallet's story...

Big Mallet was founded on principles derived from and built for the not-for-profit sector. Transparency, Simplicity, Excellence and Integrity.  

Our journey started back in 2012 during the early stages of Digital Transformation for charities. We designed, consulted, and delivered for some of the earliest adopters in the sector. From some of the first fully responsive websites to a pioneering mobile donation platform that raised millions.

As a digital implementation agency, we are proud to have an expert development team who can transform our ideas, concepts and thoughts into ground breaking digital solutions. Over the years we have built hundreds of Drupal websites, national campaigns, digital platforms and complex integrations in the not-for-profit sector.

We have not only seen the changes in digital fundraising but we have been part of that change too. The shift from analogue to digital is what Big Mallet exists to deliver on.

We recognise that the only true way to deliver on that promise is to embrace Digital Transformation in its entirety.  Let us take you on that journey.

Our heritage

In the year of 2012, it was a time of sport and change for many of us. Being close to the Olympics gave us a feeling of hope and "can do" attitude. At the time, our founder Steven thought it might be a good idea to finally take Creative Vision and Charity Strategic Leadership and put together a digital focused team to form a powerful force. 

A Workshop First Digital Agency

We have pioneered an energetic multi-platform design and concept development service, created to help develop innovative communications that accomplish their goals. By bringing teams together to collaborate and break down barriers we use the workshop approach to deliver real change.

The design workshops were an amazing experience. We had a lot of fun, and we
were all taken aback by the results.

Jo Inskip | Head of Communications, The Salvation Army UK

Our pride is in our absolute support & genuine relationships

The ability to really listen to our clients is so crucial for providing our unique service for a number of reasons, the most important being that we have your back in terms of your long term objectives, or your immediate and sometimes urgent needs. Either way, you can pick up the phone and talk to a person you know and trust.

It all starts with our people

Our team of Malleteers have been hand-picked through various Hunger Games inspired tests. Through this, we have assembled a digital force to take on the most complex of challenges. We believe in a diverse mix of wonderful human beings and experts in their field.