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The Big Mallet Workshops
We have pioneered an energetic multi-channel design and concept development service, created to help charities develop innovative digital solutions that accomplish their goals. Our “Workshops” utilise this unique approach for creative, design, UX, acquisition, and digital transformation.

Digital Branding Workshop
Reviewing and unpacking your brand needs for the short, medium, and long term. We want to really get under the skin of who your organisation is in a digital context.

UX & Conversion Workshop
Ensuring all your supporters and beneficiaries have a beautiful, seamless, and impactful experience through your website.

Channel Engagement Workshop
Empowering your team to champion an audience-insight driven approach to grow their channels and engagement.

Facebook Campaign Workshop
Accelerating your Facebook campaign; from using Facebook advertising to recruit new supporters to driving significant increases in donations

Digital Content Strategy Workshop
We’ll explore some of the key content strategies and their core deliverables that digital and social media managers need to look out for and share our advice and training.

Google Grant Account Workshop
Training and equipping in-house digital teams with specific understanding of how to use their Grant account to maximise their return of supporter reach, growth, and donations.

Website & Technical Analysis Workshop
Giving you and your team the ability to openly critique and unpack what is working and what is not working. Providing a digital first audit of your current and future technological advancements.

Data & Audience Insights Workshop
Empowering your team to champion an audience-insight driven approach to grow your digital channels and engagement.
They are working with us on a digital engagement pathway which they helped to create, which will equip and empower
Core services
Social Media Management

Providing social media creative, inspiration and management for you or your internal team, driving the huge fundraising potential of social channels.
Performance Reporting

Defining your data learning structure & approach. Providing enhanced learnings from customised dashboards and live reporting models.
Google Ads

Maximising the potential on the use of the Google Grant account. Drive return of supporter reach, growth, and donations through our Google Grant training workshop. .
Keyword Optimisation

Increasing your below average page experience. Accelerating your keyword optimisation and ensuring your content is user-centred and relevant.
Conversion Tracking

We will measure all lead activity on your website via Google Analytics conversion tracking. We will share how to define goals, create custom URL's, and track the source of clicks and the conversion journey.
Search Engine Optimisation

Drive and promote specific campaigns or marketing. We will push topical issues, news, events and integrate your social media channels.
User Centred Design

We design & create websites that are usable, inclusive and accessible regardless of disability/ability. We build interoperable websites using (WCAG) and standards-compliant design techniques.
Digital Charity Experts

Our digital consultancy is made up of non-profit and technology experts. We’re passionate about using the power of digital to help you work smarter and increase your impact.
Data Impact Visualisation

We design and deliver the representation of data through compelling visual experiences. Creating relationships between graphics and impact visualisation.

Steven Ramsay
Steven is CEO & Digital Lead for Big Mallet, with over 20 years' experience in creating global brands and launching web services in Europe. Raising millions through digital fundraising and product deployment.

Tobin Aldrich
Tobin is Consultancy Director for Big Mallet, bringing a wealth of experience of fundraising and non-profit marketing, having worked with over 70 non-profits in 30 countries.

Imogen Ward
Imogen is Strategy Director at Big Mallet & has worked in top leadership roles in the conservation, health and education sector for over 20 years.

Sonia Waters
Sonia has worked at an International Charity and understands the digital & cultural challenges clients face. She is an expert in the development & programming of complex digital infrastructures.

Charlotte Marsden
Char works with clients to leverage their digital marketing & content needs to gain new supporters, track
behaviour, and set clear KPIs to encourage a results-driven culture.