Meet Our Team

A collective of digital geeks & charity lovers

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Steven Ramsay

Founder & CEO

Steven Ramsay
Essential skills
Creativity 80%
Leadership 100%
Experience 80%
Filmquoteability 70%
Digitalness 100%
Coffeeaddiction 70%


Steven, the founder and creative genius of Big Mallet has worked for too many agencies to name, so now just likes to talk about this one. He has created and launched international brands and spearheaded digital transformation for over 15 years, raising millions through digital fundraising. He loves 80's movies and is campaigning to stop terrible remakes from happening.

Tobin Aldrich

Consultancy Director

man smiling at the camera.
Essential skills
Brainism 80%
Strategicness 100%
Charityfactor 80%
Cycltivity 70%
Calm 100%
Techiness 70%


Tobin Aldrich has been described as an ‘intellectual powerhouse’ by one of our clients and is a highly experienced international fundraising and non-profit marketing strategist at a regional, national and global level. Tobin has worked with over 70 non-profits in over 30 countries across the globe to deliver a wide range of strategic projects.

Imogen Ward

Strategy Director

woman smiling in sunlight
Essential skills
Motivation 80%
Sectorisms 90%
Changemaker 100%
Superskills 90%
Tasteful 70%
Lanyardlove 100%


Imogen Ward has worked in top leadership roles in the conservation, health and education sector for over 20 years and is adept at understanding the challenges of growing organisations within a complex setting.

Charlotte Marsden

Digital Consultant

Charlotte Marsden
Essential skills
Communication 80%
Enthusiasm 90%
Eltonobsession 100%
Ginfactor 70%
Psychomemory 90%
Doglove 70%


Char is our in-house prodigy, working as an expert digital consultant for clients as well as managing the digital marketing needs for their organisational objectives. Breaking down digital barriers, she delivers powerful campaigns, donor funnels and supporter acquisition. Her affinity with Elton John is at a divine level and she has an undying love for Chlorophytum Comsosum.

Sacha Harmsworth

Senior Front End Developer

Sacha staring in to the middle distance
Essential skills
Frontiness 80%
Designy 100%
UXometer 80%
Happiness 0%
Barryness 100%
Dietcokeconsumption 100%


Sacha is a man on a mission to rid the web of dark patterns. He is a leading authority on user-centred design and bridges the gaps between psychology, accessibility and technology. When he's not saving the world from Comic Sans, he loves to spend time with his wife and two kids, who all confirm that he used to be funny.

Faith Lowe

Project Manager

Faith Lowe
Essential skills
Americanisms 80%
Trellolove 100%
Persistence 80%
Compassion 70%
Islalove 100%
Organisation 70%


Faith comes complete with an awesome American accent. Before she discovered her lifelong love affair in Project Management, she studied primary school teaching. Since she moved from the US to the UK, she hasn't taken her foot off the "gas" - helping Big Mallet and an array of charities become super organised.

Maggie Ray

Technical Support Developer

Essential skills
Helpfulness 80%
Dedication 100%
Infiltration 80%
Supportfactor 70%
Quiltiness 100%
Catlove 70%


Maggie is at the heart of client support and is dedicated to delivering help and guidance where it is needed most. Her knowledge is broad and insightful across our Trello boards. The same breadth of skill is applied to her contemporary abstract quilting designs which belong in a gallery. Her time living in Holland has given her a love for a open-face sandwich.

Samantha Newman

Drupal Developer

Samantha Newman
Essential skills
Foodintake 80%
Veggieisms 100%
Teaconsumption 80%
Codequeen 70%
Banter 100%
Fashion 10%


Sammy is our development Padawon. She provides vital support for all our clients and has a great eye for detail. As a keen cyclist, she does not let the weather deter her.  Rain, storm, or shine she loves to combine her daily commuter ride with writing code in her head. A lover of information overload Sammy enjoys plucking out the Spaghetti code.

Rory Downes

Full Stack Drupal Developer

Rory Downes working at a desk
Essential skills
Problemsolving 80%
Drupalisms 100%
Nerdfactor 80%
Plantlove 10%
Danceability 100%
Positivity 70%


Rory is our full stack lynchpin who champions open source development and the global Drupal community that supports it. He likes to problem solve like a living enigma machine and has a passion for deep code analysis. When he's not coding he enjoys a spot of dance depending on the mood and the way in which the music takes him.

Jatin Dang

Drupal Developer

Essential skills
Speed 80%
Ninjaness 100%
Politeness 80%
Skill 70%
Quality 100%
CSSfactor 70%


Jatin is our styling ninja. Whatever look you're after he will code it for you. He works UK hours from his base in India but doesn't mind as long as there is pav bhaji at the end of the day.

Natalie Broadbent

Digital Content Manager

Natalie Broadbent
Essential skills
Sportiness 80%
Daughterlove 100%
Xerofactor 80%
Contentsupremo 70%
Proofability 100%
Proseccolove 70%


Natalie is a trained journalist and brings expert writing talent to our digital content services. Her previous role in managing digital for UK Sport gave her a fast track insight into the world of sport reporting. She now applies the same speed skills to her writing and editorial knowledge. She loves the idea of going back to the gym.

Liz Swinney


Liz Swinney
Essential skills
Financeyness 80%
Paymentpower 100%
Invoiciness 80%
Countiness 70%
Receipthunter 100%
Supportive 70%


Liz is our finance guru, in a previous life Liz was an accountant so she loves Xero, as she can track, poke, and send anything to do with a transaction from a client invoice to an expense. Liz does enjoy the odd holiday somewhere very hot and enjoys babysitting for her grandchild in Thailand from time to time.